Terms & Conditions 

Welcome to Ganesh Travel, an online travel platform . By accessing or using our services, you agree to be bound by the following terms and conditions. Please read them carefully before making any reservations or bookings.

1. Acceptance of Terms

By using ganesh.travel, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy. If you do not agree with any part of these terms, please refrain from using our website.

2. Services Provided

ganesh.travel provides the following services:

• Air Ticket Booking: Reservations and ticketing for domestic and international flights.
• Hotel Reservations: Booking accommodations in hotels and resorts globally.
• Bus Ticket Booking: Ticketing for bus travel across various routes.
• Tour Packages: Organizing and booking customized tour packages, including transportation, accommodation, and other related services.

3. User Responsibilities

• Eligibility: You must be at least 18 years old and possess the legal authority to enter into this agreement and use the website in accordance with these terms.
• Accuracy of Information: You agree to provide accurate, current, and complete information during the booking process. Any discrepancies in the information provided may lead to cancellation of bookings.
• Account Security: You are responsible for maintaining the confidentiality of your account details, including passwords, and for all activities that occur under your account.

4. Booking & Reservations

• Availability: All bookings are subject to availability. We strive to ensure the availability of our services, but we cannot guarantee it at all times.
• Pricing: Prices are subject to change without notice until the booking is confirmed. Additional charges, such as taxes and service fees, may apply.
• Confirmation: Once your booking is confirmed, you will receive a confirmation email with details of your booking. Please review it carefully and contact us immediately if any discrepancies are found.
• Cancellations & Modifications: Cancellations and modifications of bookings are subject to the policies of the respective airline, hotel, bus operator, or tour provider. Fees may apply for cancellations or changes.

5. Cancellation & Refund

• Payment Methods: We accept major credit cards, debit cards, and other forms of electronic payment as listed on our website.
• Payment Security: We use secure payment gateways to process transactions. However, we are not responsible for any unauthorized access to your payment information.
• Refunds: Refund policies vary depending on the service provider & Suppliers. Please refer to the specific cancellation and refund policies associated with your booking.

General Terms applicable for all type of cancellations:

1. Applicable Refund as per cancellation policy will be paid within 10 working days from the date of cancellation in INR only.
2. No interest will be payable on refund of any cancelled tour
3. Cancellation shall attract the cancellation charges on Published tour cost
4. For any services over and above Group tours booked by the guest, the additional cancellation in addition to above the cancellation table will be applicable.
5. Ganesh Travel do not have any responsibility towards additional expenses relating to any arrangement made by Guest themselves relating to tour.
6. Guest should communicate any correspondence towards cancellation from their registered email-Id with Ganesh Travel on email support@ganesh.travel.
B. Tour cancelled by guest due to personal reason:
1. If the guest decides to cancel the tour for any reason, he shall make a written application to the Ganesh Travel and/or email from their registered email-id with Ganesh Travel on support@ganesh.travel. with Cc to staff who booked your tour. Cancellation is valid only if sent on abovementioned email address only. Any other form including oral, telephone, sms etc. shall not be treated as request for cancellation.
2. The letter or email must contain
a. Name of Travellers. tour code/form no,
b. Registered mobile no
c. Reason for cancellation alongwith copy of receipts issued by Ganesh Travel.

4. Booking after cancellation will be treated as fresh booking for all purpose.
5. Tour cancelled by sharing partner, required to pay cancellation on single occupancy tour cost.
6. Air Ticket Cancellation and deposit forfeit charges are applicable as and when occur under the rules of the concerned Airline are additional cancellation charges to be paid by guest/s immediately.


C. Tours cancelled by Ganesh Travel:
1. Ganesh Travel may cancel the tour without assigning any reason and in such an event the guest/s can claim only the amount paid by him after deducting the taxes & VISA fees if paid by Ganesh Travel to Visa Processing centre or Consulate.
2. When Ganesh Travel  decides to cancel the tour, cancellation of tour shall be communicated at least 15 calendar days prior to the date of commencement of tour, unless force majeure situation, via any of the following modes (a) email (b) sms (c) telephone ; provided by the guest/s in Tour Registration form.
3.
D. Cancellation due to force Majeure Situations
1. Under force Majuere Situation, Ganesh Travel reserves the right to Cancel, partly cancel and/or reschedule the tour considering safety and betterment of the Guests. Ganesh Travel will issue non-encashable Credit Note after deducting actual charges towards rescheduling and others such as Air,VISA, hotels etc.
2. Ganesh Travel will request suppliers for assisting in postponement of tour & guest can join the next possible date of same tour product. Guests are required to pay additional Cost, if applicable.
3. Guest can also opt for other tour product where cancellation will be applicable.
4. In case of force majuere event, Ganesh Travel cancel the tour and if payments already been made to their respective suppliers then Ganesh Travel reserves right to refund as & when they receives the same from the respective airlines/land suppliers in their bank account subject to actual cancellation.


E. Rescheduling of tour due to Uncontrollable factors:
1. Ganesh Travel reserves the right to reschedule the tour and/or change the itinerary due to uncontrollable factors such as change in airline schedules, suspension or discontinuation of services by suppliers, major event at the visiting destinations affecting route of transport etc. No refund is applicable in uncontrollable situations and guest have to abide by the new schedule / Itinerary
2. Guest is required to pay additional cost due to delay in flight or cancellation of flight or missed the flight , missing the connecting flight during travel as the case may be. Guests are free to book their own tickets & refund will be processed as per contract between Ganesh Travel and Airline. Once Air tickets are released as per request of guest, Ganesh Travel will not be responsible for new booking & guests will require to join group at their own cost & consequences.
3. Fine, penalties or any such payments arising due to not meeting with the requirements of any airport or government authorities including Passport or Visa documents, court orders are responsibilities of guests and to be paid by the guest.
F. Cancellation due to non payment of Tour Price-Deemed cancellation
1. If full tour tariff is not paid as per terms & conditions, Ganesh Travel reserves the right to cancel the booking / registration with consequent forfeiture of deposit/advance amount/entire part payment made to Ganesh Travel. and/or the deduction of cancellation charges without giving notification, at the discretion of Ganesh Travel.
2. The bookings shall be processed by Ganesh Travel only after the registration amount is paid in full.
G. Right of Admission & termination
1. Guest with medical ailment: If any guest/s is suffering from any medical ailment Ganesh Travel reserves the right to cancel the booking / registration of such guest/s on medical and/or other grounds without assigning reasons thereof. Ganesh Travel also reserves the right to restrict / modify / amend / discontinue the tour of such guest/s without assigning any reasons. Additional cost incurred will be payable by guest. No refund is applicable to guest.
2. Ganesh Travel reserves the rights to cancel the booking/registration of any of the guest after acceptance of the payment but prior to commencement of the tour, without assigning any reason. In such event Ganesh Travel shall only refund the payment received from the guest for the tour.
3. Ganesh Travel reserves the rights to terminate the booking/registration, prior to departure/during tour, if the guest is not following the group decorum of the tour or misbehaves or without assigning any reason whatsoever. In such an event, no refund or compensation shall be paid to the guest and he shall have to bear and pay the expenses for his return travel.
H. No show - Deemed cancellation
1. If guest fails to join the tour on Day 1 of the tour, it will be termed as No show - deemed cancellation and 100% cancellation will be applicable
2. Ganesh Travel issues multiple air tickets for the tour under single PNR. As per airline rules, on missing any of the flights in Single PNR become No Show and no refund is available.
3. In above case, all the services will stand cancel unless guest notifies his willingness to join the tour later at his own cost & consequences within 24 hours from the date & time of departure.
I. Discontinuation from ongoing tour
1. If Guest discontinues / terminates the tour for any personal reason, it is termed as deemed cancellation & no refund will be applicable
2. Ganesh Travel assists guests for booking of services in case of discontinuation of tour due to medical reason, however guest or his relatives will require to pay cost of services in advance on tour to tour leader or at Ganesh Travel offices.
J. Transfer of tour/Future tour:
1. A transfer from the originally booked tour to another tour is treated as cancellation of earlier tour and therefore a fresh booking of another tour has to be made.
2. The tour tariff and discounts available / given for the cancelled tour are not valid for fresh booking. Tour tariff and discounts prevailing on the date of fresh booking of another tour shall be applicable.

3. Single guest opted for sharing the room with other guest will require to pay cancellation on cost of single occupancy if for any reason, cancels or alters the booking of the tour. No adjustment shall be made from the payment contributed by partner of shared room. Ganesh Travel reserves the right to allocate rooms for Speciality Tours such as My fair Lady, Student Specials, My Prince Charming where booking is on single guest basis and guest has to abide by it .

6. Travel Documents

• Passport & Visa: It is your responsibility to ensure that you have valid travel documents, including passports, visas, and any other necessary documentation, prior to your departure. We are not responsible for any travel disruptions caused by insufficient or incorrect documentation.
• Health Requirements: You must comply with all health requirements for the destinations you are traveling to. This includes vaccinations and other health-related regulations.

7. Liability

• Third-Party Services: ganesh.travel acts as an intermediary between you and third-party service providers (airlines, hotels, bus operators, etc.). We are not liable for any issues arising from services provided by these third parties, including cancellations, delays, or poor service.
• Force Majeure: We are not liable for any loss, damage, or delay caused by events beyond our control, including but not limited to natural disasters, strikes, war, or acts of terrorism.
• Limitation of Liability: To the maximum extent permitted by law, ganesh.travel disclaim any liability for direct, indirect, incidental, or consequential damages arising from the use of our website or services.

8. Intellectual Property

• Ownership: All content on ganesh.travel, including text, graphics, logos, and software, is the property of ganesh.travel or its content suppliers and is protected by copyright and other intellectual property laws.
• Usage: You may use the content solely for personal and non-commercial purposes. Any unauthorized use, reproduction, or distribution of the content is prohibited.

9. Privacy Policy

Your use of ganesh.travel is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review it to understand our practices.

10. Changes to Terms

ganesh.travel reserves the right to modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Continued use of our services after such changes constitutes acceptance of the new terms.

11. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles. Any disputes arising from these terms or your use of our services shall be resolved exclusively in the courts of [Your Jurisdiction].

12. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

GANESH TRAVEL
Customer Support: 9535555858
Email: support@ganesh.travel
Address: Bengaluru, Karnataka, India.